Robert “Kool” Bell of Kool and the Gang »

When we think of debt collectors images of scruffy characters rifling through phone books in dimly lit basements searching for their next victim often come to mind. The truth is that the average debt collector is likely to be much more astute and reputable than you would think. Just trying to keep up with all of the state and federal laws and regulations that third party debt collectors are subject to is enough to make your head spin.

Bill Lindala (pronounced “Lin-DAY-la”) knows debt collection. He has been a part of the collection industry since 1990 and has been involved in all aspects of the agency business. He has served as a Certified Instructor, is a Professional Collection Specialist, achieved the designation of Trainer Specialist and has written several books and articles about the collection industry. In a recent interview with AE LIVE Bill gave a solid primer about debt collections in the 21st century.

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